Hacienda Tres Rios Resort Spa & Nature Park Playa del Carmen, Lafitte ~ Discover room options, reviews & pricing

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Key details

About the Hotel

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Hacienda Tres Rios Resort Spa & Nature Park, a 5-star eco-friendly resort in Playa del Carmen, offers exclusive access to the 326-acre Tres Ríos Nature Park featuring three distinct ecosystems: jungle, mangrove forests, and coastal dunes. The property integrates architecturally acclaimed accommodations with world-class spa services and houses more than 90 animal species and 120 plant species.

Premium Suite Amenities

Each suite at Hacienda Tres Rios welcomes guests with 300-thread-count Egyptian cotton linens, luxury mattresses, and a customizable pillow menu. Rooms feature balconies with ocean, pool, or garden views, in-room jacuzzis, and hydrotherapy showers.

Diverse Dining Options

Six restaurants include Alebrije, serving gourmet Mexican cuisine with regional specialties like duck and lobster, plus signature desserts such as rose petal ice cream. Three bars offer specialized experiences: a tequila bar, sports bar, and martini bar.

Nature Park Activities

The resort's nature park enables snorkeling in natural rivers, kayaking through mangrove forests, and a unique blindfolded nature hike. Two swimming pools, including an adults-only option, complement the private white-sand beach with its dedicated bar and restaurant.

Strategic Beach Location

Hacienda Tres Rios Resort Spa & Nature Park sits 9.5 miles from Playa del Carmen Airport, with Dolphin Discovery Maroma 2.5 miles away. The property provides access to Tulum's Mayan ruins and bohemian beach town.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

1 person

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Junior Suite

Max:

3 persons

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

Check Prices

Junior Suite

Max:

2 persons

650 sq. feet

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Center

Playa del Carmen 6.7 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 9.0 mi

Cancun (CUN) 28.8 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Variety

I thoroughly enjoyed the dining options at Hacienda Tres Rios. The Italian and Mexican restaurants served good meals that were some of the best I've had at an all-inclusive. Plus, there were no reservations required, allowing us to indulge as often as we liked! The buffet offered good variety that catered to our group's preferences very well.

Henry123. United States, 2024-07-10Read full review on

Fun for Kids

The kids' club was a fantastic feature. My children really enjoyed the activities led by Anna, who was warm and engaging. They loved making piñatas and participating in creative arts and crafts. This made it easy for my husband and me to enjoy some relaxation time at the pool while knowing our kids were having a blast.

Peter456. Canada, 2024-08-15Read full review on

Relaxing Spa Treatments

During my stay, I treated myself to a spa session that was divine. The treatments were great, and I felt completely rejuvenated afterward. The serene atmosphere of the spa allowed me to unwind fully. It's a must-try for anyone looking to pamper themselves during their vacation!

Susan789. United Kingdom, 2024-09-20Read full review on

Engaging Evening Shows

We enjoyed several evening shows during our stay. The entertainment was impressive, particularly the 'Circus' show, which was truly a highlight for my family. The mix of professional performers and engaging themes kept everyone entertained. It was a wonderful way to wind down after a day of activities!

Leo321. Australia, 2024-10-05Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Currency exchange
ATM/Cash machine
Souvenir store
Hairdresser
Bicycle storage

Sports & Fitness

Fitness center
Kayaking
Tennis
Fitness studio

Services

24-hour room service
Car rental
Bicycle rental
Laundry
Medical facilities service
Stores/Commercial services

Dining

Breakfast
Restaurant
Bar/ Lounge area
Buffet breakfast

Business

Conference room

Children

Cribs
Babysitting/Child services
Children's pool
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Entertainment
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Turkish bath
Jacuzzi

Room features

Wi-Fi in rooms
In-room air conditioning
In-room safe
Mini-bar
Balcony
Ironing facilities

Bathroom

Hair dryer

Media

Flat-screen TV
Cable/ Satellite television
Paid movies
Telephone
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

Map view

street view

Carretera Cancun Tulum Km 54, Playa del Carmen, Mexico, 77760

City landmarks

Museums

Zona Arqueologica Tulum

2100 ft

Golf Course

El Camaleon Golf Course

1.8 mi

Carretera Chetumal-Pto. Juárez Km. 503 + 200 El dorado Maroma Solidaridad Punta Maroma

Dolphin Discovery Playa del Carmen Maroma

2.5 mi

Beach

Playa Maroma

2.6 mi

Punta Bete

2.6 mi

Calle Xcalacoco North of Playa del Carmen

Playa

3.1 mi

Nearby

Events

Salon Tres Rios I

300 ft

Reviews and Ratings

Feedback from previous guests about their experience.

84%

were satisfied with the hotel and would gladly return

Excellent beach service

Great variety of activities

Thin walls

Pushy concierge service

8.4/10

Great

Rooms

8.4

Location

8.2

Service

9.6

Dining

7.4

4.5/5 based on 11436 reviews

#78 of 329 hotels in Playa del Carmen based on Tripadvisor

Paul

United States of America, February 2025

9.0/10

I had an incredible time at this resort! The food was fantastic, and the atmosphere was lively thanks to amazing staff like Diony and Jorge, who made our beach days unforgettable. While the service from the RCI concierge left something to be desired, the overall experience was top-notch. The range of activities, dining options, and the stunning beach make this a place I would return to in a heartbeat.

Rooms

8.0

The rooms were spacious and always immaculate when we returned. However, the walls are a bit thin, which could affect your sleep if neighbors are loud.

Service

9.0

The level of service was phenomenal, especially from the beach waiters and restaurant staff. They were friendly and attentive, ensuring we always had drinks in hand.

Location

10.0

The resort is beautifully located by the beach, creating a relaxing and peaceful environment surrounded by lush greenery.

Dining

9.0

The variety of dining options was impressive, with delicious food available at all hours, especially from the Asian restaurant which was my favorite.

Facilities

9.0

The facilities were excellent, including a beautiful pool area and lots of activities like snorkeling and kayaking. It offered something for everyone!

Excellent beach service

Thin walls

Joe

United States of America, January 2025

7.4/10

My stay at the resort was a blend of incredible experiences and a few disappointments. The activities and the friendliness of the staff were definite highlights, making our family vacation memorable. However, the dining experience fell short, particularly in food quality. The hotel's unique location provided plenty of adventure opportunities, though it lacked traditional beach access.

Rooms

8.0

The accommodations were spacious and clean, though we didn’t have a view.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure we had a great time. Diego and Horacio really stood out.

Location

7.0

The resort is nestled in a beautiful natural reserve, surrounded by lush vegetation and scenic pathways, but it does not have a beach as many expect.

Dining

5.0

Dining was a letdown, as the food quality was not as good as we had hoped, with limited options that didn't shine.

Facilities

8.0

The facilities were decent with fun activities like kayaking and cycling available, which we enjoyed.

Brenda

United States of America, January 2025

9.2/10

This resort delivered exceptional service, making me feel like part of a family with their welcoming staff. The food was delicious, especially the breakfast, and the facilities were immaculate. The only downside was the beach, which had a lot of seaweed during my visit, but the beautiful cenotes and rivers were a great alternative. Overall, an amazing experience that I would highly recommend!

Rooms

9.0

The rooms were clean and provided a peaceful environment to unwind, just what I needed for a restful stay.

Service

10.0

The service was outstanding, with friendly staff everywhere, especially the concierge team, who worked hard to make our stay enjoyable.

Location

8.0

The resort is in a beautiful natural setting by the cenotes, perfect for kayaking or snorkeling, although the beach didn’t meet my expectations.

Dining

10.0

Dining was a highlight, with fantastic breakfast options that kept me coming back for more.

Facilities

9.0

The facilities were top-notch, with well-maintained pools and stunning grounds that enhanced my experience.

Michael

United States of America, January 2025

8.0/10

My stay at Hacienda Tres Ríos was truly memorable, featuring eco-friendly practices and incredible dining. The rooms were clean and provided a peaceful retreat, although the view was somewhat limited. The staff were attentive and really made the experience special, but I did encounter some minor issues with the reception service. The location within the nature park was beautiful, but leaving the resort was a bit expensive. The restaurants offered a mix of good and mediocre food options, so it was a hit or miss. Overall, I felt it was a great value for the experience we had.

Rooms

8.0

The rooms were always spotless and provided a clean and comfortable retreat, perfect for unwinding after a day of activities. However, the view faced the woods only, which was less than ideal.

Service

9.0

Service was a definite highlight, with attentive and kind staff eager to help. A special shout-out to the activities team for their engaging interactions, although I did experience a pinch of attitude from a manager at reception upon arrival.

Location

8.0

The resort is nestled in a massive and breathtaking nature park, surrounded by lush jungle and wildlife. However, if you're looking to explore beyond the premises, be prepared for pricey taxi fares.

Dining

7.0

Dining was enjoyable, with standout experiences at the Italian and pizza grill restaurants. However, not all offerings were exceptional, as some meals at the Mexican restaurant felt mediocre.

Facilities

8.0

Facilities were well-maintained and suited for families and couples, providing a variety of activities within the expansive grounds.

Robert

United States of America, December 2024

8.4/10

After ten years of returning to Hacienda Tres Rios, I can confidently say it keeps improving. The friendly staff makes the experience memorable—especially Miguel and the entertainment team. The only downside is the beach could use some work, but the fresh water rivers make up for it. The overall vibe is fun and welcoming, making it a great spot for families.

Rooms

9.0

The accommodations are spacious and kept clean. Our suite had two large bedrooms with comfy living and dining areas, plus an expansive patio, adding to the luxury experience.

Service

10.0

The service at Hacienda Tres Rios is absolutely world-class. From the butlers to the pool staff, everyone was incredibly helpful and kind. Special shoutout to our butlers for making our stay seamless.

Location

8.0

The resort is beautifully located, with lush surroundings and accessible beach areas. While the beach itself needs some improvement, the property offers plenty of entertainment and activities.

Dining

7.0

There were always delicious options available, but some meals could use a little more attention to presentation and taste, particularly at a resort of this caliber.

Facilities

8.0

The facilities are well-maintained, offering a fun atmosphere with activities like pool games and friendly competitions.