Hacienda Tres Rios Resort, Spa & Nature Park - All-Inclusive Resort, Lafitte ~ Discover room options, reviews & pricing

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About the Hotel

Cancn-Tulum Road, Km. 54, Lafitte, Mexico, 77760

“Nestled in a picturesque mangrove jungle reserve, the hotel offers stunning views of cenotes and rivers, perfect for kayaking and snorkeling adventures!”view full review

Hacienda Tres Rios Resort Spa & Nature Park is a 5-star eco-friendly luxury resort offering exclusive access to the Tres Ríos Nature Park in the Riviera Maya. The resort integrates architecturally acclaimed accommodations, fine dining, and world-class spa services with breathtaking experiences across 121.5 hectares of nature park featuring three distinct ecosystems: jungle, mangrove forests, and coastal dunes.

Luxury Suite Accommodations

Each suite at Hacienda Tres Ríos welcomes you with 300 thread-count Egyptian cotton linens, extra-thick luxury mattresses, and a pillows menu. Rooms feature private balconies with ocean, pool or garden views, air conditioning, minibars, and flat-screen TVs with cable channels.

Diverse Dining Options

Reservations are required at the formal Alebrije, which serves a gourmet Mexican menu featuring regional specialties including duck and lobster, and creative desserts such as rose petal ice cream and chipotle creme brulee. The resort houses six restaurants including Casa La Islan, the main buffet, plus several bars including a tequila bar, sports bar, and martini bar.

Nature Park Activities

Hacienda Tres Rios Resort Spa & Nature Park offers a unique one-of-a-kind nature hike where guests are blindfolded and led through the rainforest, relying on their other four senses. The park includes more than 90 species of animals and 120 species of plants, cenotes, a native-plant nursery, and natural conservation areas where guests can enjoy activities such as kayaking, swimming, and snorkeling in natural rivers.

Transportation Access

The hotel is located 15 km from Aeropuerto de Playa del Carmen. Nearby attractions include Playa at 5 km distance and Dolphin Discovery Playa del Carmen Maroma just 4 km away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite Mangrove View 1 pax

Max:

1 person

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Junior Suite Mangrove View 3 pax

Max:

3 persons

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Junior Suite Mangrove View 2 pax

Max:

2 persons

60 m²

Bed options:

2 Double beds

Tropical view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Check out the full range of transport modes

City Centre

Lafitte 10.8 km

Airports

Aeropuerto de Playa del Carmen (PCM) 14.5 km

Cancun (CUN) 46.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Food Variety

I thoroughly enjoyed the dining options at Hacienda Tres Rios. The Italian and Mexican restaurants served good meals that were some of the best I've had at an all-inclusive. Plus, there were no reservations required, allowing us to indulge as often as we liked! The buffet offered good variety that catered to our group's preferences very well.

Henry123. United States, 2024-07-10Read full review on

Fun for Kids

The kids' club was a fantastic feature. My children really enjoyed the activities led by Anna, who was warm and engaging. They loved making piñatas and participating in creative arts and crafts. This made it easy for my husband and me to enjoy some relaxation time at the pool while knowing our kids were having a blast.

Peter456. Canada, 2024-08-15Read full review on

Relaxing Spa Treatments

During my stay, I treated myself to a spa session that was divine. The treatments were great, and I felt completely rejuvenated afterward. The serene atmosphere of the spa allowed me to unwind fully. It's a must-try for anyone looking to pamper themselves during their vacation!

Susan789. United Kingdom, 2024-09-20Read full review on

Engaging Evening Shows

We enjoyed several evening shows during our stay. The entertainment was impressive, particularly the 'Circus' show, which was truly a highlight for my family. The mix of professional performers and engaging themes kept everyone entertained. It was a wonderful way to wind down after a day of activities!

Leo321. Australia, 2024-10-05Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Currency exchange
ATM/Cash machine
Gift/Newsstand
Hairdresser

Sports & Fitness

Fitness centre
Kayaking
Tennis

Guest Parking

Kitchen
Microwave

Services

Valet parking
24-hour room service
Car hire
Bicycle hire
Laundry
Medical facilities service
Shops/Commercial services

Dining

Breakfast
Restaurant
Bar/ Lounge area

Children

Cots
Babysitting/Child services
Children's pool
Kids club

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Turkish bath
Jacuzzi

Room features

Air conditioning
In-room safe
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Hair dryer

Self-catering

Kitchen
Microwave

Media

Flat-screen TV
Cable/ Satellite television
DVD player
AM/FM alarm clock

Location

Cancn-Tulum Road, Km. 54, Lafitte, Mexico, 77760

Map view

Cancn-Tulum Road, Km. 54, Lafitte, Mexico, 77760

City landmarks

Museum

Zona Arqueologica Tulum

620 m

Golf Course

El Camaleon Golf Course

2.9 km

Landmark

Dolphin Discovery Playa del Carmen Maroma

4.1 km

Beach

Playa Maroma

4.1 km

Landmark

Punta Bete

4.1 km

Landmark

Playa

4.9 km

Nearby

Event hall

Salon Tres Rios I

80 m

Reviews and Ratings

Feedback from previous guests about their experience.

84%

were satisfied with the hotel and would gladly return

Excellent beach service

Great variety of activities

Thin walls

Pushy concierge service

8.4/10

Great

Rooms

8.4

Location

8.2

Service

9.6

Dining

7.4

4.5/5 based on 11436 reviews

#78 of 329 hotels in Playa del Carmen based on Tripadvisor

Paul

United States, February 2025

9.0/10

I had an incredible time at this resort! The food was fantastic, and the atmosphere was lively thanks to amazing staff like Diony and Jorge, who made our beach days unforgettable. While the service from the RCI concierge left something to be desired, the overall experience was top-notch. The range of activities, dining options, and the stunning beach make this a place I would return to in a heartbeat.

Rooms

8.0

The rooms were spacious and always immaculate when we returned. However, the walls are a bit thin, which could affect your sleep if neighbors are loud.

Service

9.0

The level of service was phenomenal, especially from the beach waiters and restaurant staff. They were friendly and attentive, ensuring we always had drinks in hand.

Location

10.0

The resort is beautifully located by the beach, creating a relaxing and peaceful environment surrounded by lush greenery.

Dining

9.0

The variety of dining options was impressive, with delicious food available at all hours, especially from the Asian restaurant which was my favorite.

Facilities

9.0

The facilities were excellent, including a beautiful pool area and lots of activities like snorkeling and kayaking. It offered something for everyone!

Excellent beach service

Thin walls

Joe

United States, January 2025

7.4/10

My stay at the resort was a blend of incredible experiences and a few disappointments. The activities and the friendliness of the staff were definite highlights, making our family vacation memorable. However, the dining experience fell short, particularly in food quality. The hotel's unique location provided plenty of adventure opportunities, though it lacked traditional beach access.

Rooms

8.0

The accommodations were spacious and clean, though we didn't have a view.

Service

10.0

The service was exceptional, with staff going above and beyond to ensure we had a great time. Diego and Horacio really stood out.

Location

7.0

The resort is nestled in a beautiful natural reserve, surrounded by lush vegetation and scenic pathways, but it does not have a beach as many expect.

Dining

5.0

Dining was a letdown, as the food quality was not as good as we had hoped, with limited options that didn't shine.

Facilities

8.0

The facilities were decent with fun activities like kayaking and cycling available, which we enjoyed.

Brenda

United States, January 2025

9.2/10

This resort delivered exceptional service, making me feel like part of a family with their welcoming staff. The food was delicious, especially the breakfast, and the facilities were immaculate. The only downside was the beach, which had a lot of seaweed during my visit, but the beautiful cenotes and rivers were a great alternative. Overall, an amazing experience that I would highly recommend!

Rooms

9.0

The rooms were clean and provided a peaceful environment to unwind, just what I needed for a restful stay.

Service

10.0

The service was outstanding, with friendly staff everywhere, especially the concierge team, who worked hard to make our stay enjoyable.

Location

8.0

The resort is in a beautiful natural setting by the cenotes, perfect for kayaking or snorkeling, although the beach didn't meet my expectations.

Dining

10.0

Dining was a highlight, with fantastic breakfast options that kept me coming back for more.

Facilities

9.0

The facilities were top-notch, with well-maintained pools and stunning grounds that enhanced my experience.

Michael

United States, January 2025

8.0/10

My stay at Hacienda Tres Rios was truly memorable, featuring eco-friendly practices and incredible dining. The rooms were clean and provided a peaceful retreat, although the view was somewhat limited. The staff were attentive and really made the experience special, but I did encounter some minor issues with the reception service. The location within the nature park was beautiful, but leaving the resort was a bit expensive. The restaurants offered a mix of good and mediocre food options, so it was a hit or miss. Overall, I felt it was a great value for the experience we had.

Rooms

8.0

The rooms were always spotless and provided a clean and comfortable retreat, perfect for unwinding after a day of activities. However, the view faced the woods only, which was less than ideal.

Service

9.0

Service was a definite highlight, with attentive and kind staff eager to help. A special shout-out to the activities team for their engaging interactions, although I did experience a pinch of attitude from a manager at reception upon arrival.

Location

8.0

The resort is nestled in a massive and breathtaking nature park, surrounded by lush jungle and wildlife. However, if you're looking to explore beyond the premises, be prepared for pricey taxi fares.

Dining

7.0

Dining was enjoyable, with standout experiences at the Italian and pizza grill restaurants. However, not all offerings were exceptional, as some meals at the Mexican restaurant felt mediocre.

Facilities

8.0

Facilities were well-maintained and suited for families and couples, providing a variety of activities within the expansive grounds.

Robert

United States, December 2024

8.4/10

After ten years of returning to Hacienda Tres Rios, I can confidently say it keeps improving. The friendly staff makes the experience memorable-especially Miguel and the entertainment team. The only downside is the beach could use some work, but the fresh water rivers make up for it. The overall vibe is fun and welcoming, making it a great spot for families.

Rooms

9.0

The accommodations are spacious and kept clean. Our suite had two large bedrooms with comfy living and dining areas, plus an expansive patio, adding to the luxury experience.

Service

10.0

The service at Hacienda Tres Rios is absolutely world-class. From the butlers to the pool staff, everyone was incredibly helpful and kind. Special shoutout to our butlers for making our stay seamless.

Location

8.0

The resort is beautifully located, with lush surroundings and accessible beach areas. While the beach itself needs some improvement, the property offers plenty of entertainment and activities.

Dining

7.0

There were always delicious options available, but some meals could use a little more attention to presentation and taste, particularly at a resort of this caliber.

Facilities

8.0

The facilities are well-maintained, offering a fun atmosphere with activities like pool games and friendly competitions.